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Patient Experience

Customer Service Controller

At Clínica Bíblica you are the center of everything we do. The Service Controller's Office is the space where you can share your questions, complaints, suggestions or compliments about our medical and administrative services. We listen to every contribution to transform it into actions for continuous improvement, ensuring safe, humane and high quality care.
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Complaints and Suggestions

We know that there is always room for improvement; therefore, at Clínica Bíblica your comments and suggestions are essential.
We invite you to fill out this form; tell us how your visit was today and we will be in touch with you soon!

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Satisfaction Survey

Would you give us a couple of minutes to fill out this survey?

The continuous improvement process is one of our most fundamental pillars.
Thank you very much for your valuable opinion!

Informative notice on Law 8239 on the rights and obligations of users of health services in Costa Rica.

Other means of contact

  • In person: At the Comptroller of Services, located on the third floor of the Cabezas López building, in San José.
  • E-mail: contraloria@clinicabiblica.com
  • Telephone: 2522-1455 and 2522-1456 (Appointment requests are not answered at these numbers).
  • Office hours: Monday to Friday from 8:00 a.m. to 5:30 p.m.